Kingston Technology Company - Service Reimbursement Page

Kingston Support

KingstonCare > Service Reimbursement

The following process will assist you in completing an Service Reimbursement request via this site. Once you've completed the process, you will be contacted promptly (via email) by a Kingston support representative.

Basic Troubleshooting:

Check your owner's manual and compare the specifications of the memory with the specification supported by your motherboard manufacturer.
Check that the module has been seated completely.
Install the largest capacity memory module first.

PLEASE NOTE:
This service is only available within the U.S.A. due to export/import restraints. Product outside the U.S.A. must be returned through the agent from which it was purchased.