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KingstonCare > Service Reimbursement

The following process will assist you in completing an Service Reimbursement request via this site. Once you've completed the process, you will be contacted promptly (via email) by a Kingston support representative.
To begin the Service Reimbursement process, please select the reimbursement type:

Basic Troubleshooting:
  • Check your owner's manual and compare the specifications of the memory with the specification supported by your motherboard manufacturer.
  • Check that the module has been seated completely.
  • Install the largest capacity memory module first.
This service is only available within the U.S.A. due to export/import restraints. Product outside the U.S.A. must be returned through the agent from which it was purchased.

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